Nicola Crates

Nicola is a qualified Speech Pathologist specialising in developing and delivering services for people with complex needs. Acting as both practitioner and manager, her experience in government and non-government sectors spans over 20 years. Utilising knowledge and skills in Positive Behaviour Support, staff development, leadership and service design, Nicola has developed and implemented service models for individuals living with behaviours of concern, disability and trauma. Her motivation comes from seeing the life changing results that can be achieved when staff, families, individuals and clinicians work collaboratively together.

Nicola’s work on training staff in Positive Behaviour Support, crisis management and reduction of restrictive practices has been published in the Journal of Intellectual and Developmental Disability, the International Journal of Positive Behaviour Support and a chapter in ‘New Directions in the Treatment of Aggressive Behavior in Persons with Mental and Developmental Disabilities’ (2016). Nicola has presented at a range of international conferences.