privacy policy

Personal information collected by The Applied Research Centre for Disability and Wellbeing, hereby referred to as ARCDW is protected by the Privacy Act 1988 (Cth) (the ‘Privacy Act’). Personal information is any information that can be used to identify you and includes sensitive health information.

ARCDW follows the Australian Privacy Principles contained in the Privacy Act in handling personal information from clients/beneficiaries, business partners, donors, members of the public and ARCDW People (including employees, delegates, members, volunteers, candidates for volunteer work and prospective employees).

ARCDW has developed a Privacy Policy to protect your privacy. The Policy is available in hard copy on request. It contains detailed information about ARCDW’s responsibilities, your rights, and the information that may be collected by ARCDW and how it would be used.

The primary purpose for collecting personal information from you is to provide services to people in need, including planning, funding, monitoring and evaluating our services. The kind of personal information we collect will depend on your relationship with ARCDW (e.g. as a client, business partner, employee, volunteer or member, donor, online user of the ARCDW website).

We usually collect personal information directly from you. However, we sometimes collect personal information from a third party such as your family, carer, trustee or authorised representative or from a publicly available source, but only if:

  • You have consented to such collection or would reasonably expect us to collect your personal information in this way, or
  • if it is necessary for a specific purpose.

We only collect personal information for purposes that are reasonably necessary for one or more of our functions or activities.

Your personal information may be used to:

  • provide you with goods or a service
  • provide you with educational information on disability support and awareness
  • report to government or other funding bodies how funding is used
  • process your donation or purchase and provide receipts
  • communicate with you about how your donation is used or about ARCDW services, causes, events, which we believe may be of interest to you
  • respond to your feedback or complaints
  • answer your queries.

It may also be used for:

  • any other purpose for which it was requested and which was advised to you
  • directly related purposes.

Please be assured that wherever able ARCDW uses information in a de-identified form. Personal information will not be disclosed to third parties without your permission, except where permitted or required under the Privacy Act. We take steps to protect all personal, sensitive and health information and government related identifiers held by ARCDW against misuse, interference, loss, unauthorised access, modification and disclosure.

Under the Privacy Act, ARCDW are required to comply with the Notifiable Data Breach Scheme, which protects people whose personal information has been released without their authority. Oak ARCDW will assess any suspicion of an eligible data breach and take all reasonable steps to ensure that assessment is completed within 30 days.

You can access the personal information that we hold about you, and you can ask us to correct the personal information we hold about you. For more information, see our Privacy Policy.

If you are listed on one or more of our email lists you can opt out at any time. You can unsubscribe by using the ‘unsubscribe’ options noted in our emails.

For further information contact us at:

[email protected]

or alternatively you can write to us at:

ARCDW

175 Collins Street

H0obart TAS 7000

Updated 29/03/18

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